Hartford Steam Boiler Inspection and Insurance Co.

Process Optimization Manager

Company

HSB

Location

Hartford , United States

The Process Optimization Manager will be responsible for leading large, complex, division-wide projects for improvement, innovation, and risk control and governing best practice standards for business process optimization across the Treaty division. They will strategically partner with cross-functional client-facing teams to analyze processes, data, and implement improvement initiatives The Process Optimization Manager will be responsible for identifying, analyzing, and optimizing our business processes to drive efficiency, quality, and operational excellence (with a focus on Client centricity). They will create and execute plans to track efficiency, productivity, and quality improvement goals and targets.

Qualifications:

Education and Experience:

• Bachelor’s degree is required, Master’s degree preferred

• 7+ years experience leading projects, teams and/or initiatives from kick-off to close, specifically, planning and leading initiatives with a strong ability to align stakeholders

• 7+ years of successful leadership in executing continuous improvement/Lean/six sigma efforts and enabling efficiency

• Relevant certifications, such as Lean Six Sigma, are preferred

• Experience facilitating and driving change in a fast-paced growth focused environment

Knowledge and Skills:

• Proficiency in process journey, mapping, and designing tools.

• Strong analytical and problem-solving skills to identify process gaps and inefficiencies.

• Excellent communication and presentation skills to effectively engage with stakeholders at all levels of the organization.

• Ability to collaborate and work effectively in cross-functional teams.

• Detail-oriented with strong organizational and project management skills.

• Continuous improvement mindset with a passion for driving operational excellence.

• Familiarity with data analysis and visualization tools is a plus.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.